May 15th Update:
We have seen delays with orders due to USPS and other postal services seeing an influx of packages. We expected these delays. We ask that you remain patient and know that your package has been paid for and shipped. Thank you.
March 28th Update:
Expect to see delays on your package from anywhere between 2 to 6 Weeks. This included resends.
Due to the rising cases of Covid-19 sweeping across North America, it is safe to say that delays will happen. We have not seen many delays with our customers yet, but with the rising amount of packages from around the world and lowering postal workers, we have made the decision to let you all know about the almost inevitable delays. If you ordered within the last 24 hours you can cancel your order (See below FAQ on Cancellations) but after the 24 hours, your order will have been processed in our system and packaged. We cannot and will not refund an order if your product has been paid and packaged by us.
Coronavirus and shipping delays
With the rapid spread of Covid-19, all areas of business and workspace are being effected. We are taking the necessary precautions to help stop the spread of this deadly virus by allowing our staff to stay home and self-quarantine.
Although a small amount of staff is still working in the warehouse, our manpower has been halved. This means packages could potentially see delays. We ask that you remain patient amongst this global crisis and do not worry. Your packages and order will reach you. If not within our standard delivery time frame, it will shortly after.
Things may get worse, or they may get better. If USPS, Canada Post, or other postal services we use decide to shut down, please understand that if your package was already paid for by us to ship, you will not be receiving a refund until the package has been received and sent back to us.